Queen Cross Blu
In Naples, the cross is a symbol that speaks to the heart. It’s a gesture that unites, a protection that follows your steps, always. It is the light of those who loved us and continue to watch over us. It is memory, root, breath. This single earring from the Queen Cross collection is born from that deep heritage and renews it with five stones that radiate energy in every direction, transforming an ancient icon into a presence to carry with you every day.
Other variations
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Details
Shipping and Returns
- The shipping of in-stock products takes place between **3 and 5 business days** from order receipt (up to a maximum of **15 business days**). Delivery times are indicative and not binding.
- International shipping rates:
- Italy and EU: Free shipping
- Non-EU countries: €10.00
- USA: €40.00
- Rest of the world: €40.00
- The product must be returned in the **same condition** in which it was received, **unworn** and **undamaged**.
- It must be returned in its **original, intact packaging**.
- Returns must be shipped via **trackable courier** at the buyer’s expense.
- If you receive a **damaged product**, report the issue **within 24 hours** of receipt, including a **photo** and the **reason for return**.
- The product must be returned in its **original packaging**. After verification, the **price of the jewelry and shipping costs will be refunded**.
- To exchange a piece of jewelry for another available item, the customer must cover **return and new shipping costs**.
- Exchange requests beyond **14 days** from receipt must be for an item of **equal or higher value** (with any difference paid by the customer).
- A maximum of **2 exchanges** is allowed.
- Enter your personal details:
- Full name
- Email address
- Provide order details:
- Order number
- Name of the product to be returned
- Specify the reason for return:
- Defective product
- Incorrect product
- Other (please specify)
- Add an optional description:
- Provide additional details if necessary.
- Submit the return request.
- Wait for confirmation and instructions from customer service.
- All our jewelry is covered by a **2-year warranty** from the delivery date for **material and/or workmanship defects**.
- The warranty **does not cover** damage due to **wear and tear** or **improper use**.
Gold Jewelry Care
GOLD JEWELRY CARE
Our jewelry is crafted in 9KT or 18KT gold, and we use hard stones such as malachite, turquoise, amethyst, lapis lazuli, coral paste, rhodochrosite, tiger’s eye, onyx, mother-of-pearl, aventurine, and colored resins.
To preserve our jewelry and prevent color changes, here are some care tips. We are always available for any further information:
- 1. Avoid direct contact with perfumes, creams, detergents, and other chemicals. Remove jewelry before bathing or exercising. Sweat and high temperatures can cause oxidation.
- 2. Gold is a soft metal, so try to avoid impacts and scratches.
- 3. We recommend storing jewelry in the velvet pouch provided upon delivery.
HOW TO CLEAN GOLD JEWELRY?
- 1. Mix warm water with mild soap.
- 2. Fill a bowl with this solution and soak the jewelry for 15-20 minutes. It’s best to clean only one or two pieces at a time to prevent scratches.
- 3. If needed, gently clean with a soft-bristled brush, especially if the jewelry has engravings or heavy dirt.
- 4. Rinse under running water.
- 5. Dry thoroughly with a soft cotton cloth.
STONES AND RESINS
Hard stones may become dull due to sea water or sweat, but they can be cleaned with a soft, damp cloth.
Resins can be cleaned with a damp cloth, fresh water, and a small amount of toothpaste.
